Terms and Conditions

Effective date: July 29, 2026

Version: 2026-07-29.3

These Terms and Conditions govern your access to and use of the Urology Oral Boards Coach website, application, trial access, paid subscription features, dictation tools, practice cases, feedback, scoring, and related services.

By creating an account, accessing a trial, using the Coach, or purchasing a subscription, you agree to these Terms and to the Privacy Notice. If you do not agree, do not create an account, purchase a subscription, or use the service.

1. Educational Board-Preparation Tool Only

The Coach is an educational board-preparation tool. It is designed to help users practice oral-board style organization, clinical reasoning, communication, complication management, and case presentation.

The Coach is not medical advice, clinical decision support, diagnosis, treatment guidance, professional supervision, or a substitute for independent physician judgment.

You are solely responsible for your own clinical decisions, examination preparation, professional conduct, and compliance with applicable laws, institutional rules, and licensing obligations.

2. No Patient Care Use

You may not use the service to make, confirm, or replace decisions for actual patient care.

You may not rely on the Coach for diagnosis, treatment, triage, surgical planning, medication selection, emergency management, or patient counseling for a real patient.

The cases are simulated and intended only for education and rehearsal.

3. No Patient-Identifiable Information

Do not enter patient names, medical record numbers, dates of birth, addresses, phone numbers, photographs, imaging containing identifiers, institutional identifiers, or any other patient-identifiable information.

All practice answers, dictation, feedback, and issue reports must be educational and de-identified.

If you enter patient-identifiable information despite this restriction, you are responsible for that disclosure and any resulting obligations.

4. Eligibility

You must be legally able to enter into these Terms.

The service is intended for physicians, residents, fellows, medical trainees, and other appropriate medical professionals or learners using it for educational preparation.

We may refuse registration, restrict access, or terminate accounts at our discretion, including for suspected abuse, security concerns, false information, or violation of these Terms.

5. Account Registration and Security

You must provide accurate registration information and keep it updated.

You are responsible for maintaining the confidentiality of your password and account access.

You are responsible for all activity that occurs under your account.

Notify us promptly if you believe your account has been compromised.

6. Individual Use and Device Limits

Accounts are for individual use only. You may not share, sell, rent, sublicense, transfer, or allow others to use your account.

The service may limit the number of active devices per account. If you exceed the device limit, you may need to unregister one device before using another.

Credential sharing, group use of one account, account resale, and pooled access are prohibited.

7. Trial Access

Web trial access may be invite-only or access-code based and does not create a paid subscription unless you separately complete a Stripe checkout. Apple trial access is available only when displayed and accepted in Apple's purchase sheet.

Trial access is generally one-time per user unless we expressly state otherwise. You may not create multiple accounts, use multiple email addresses, use another person's identity, or otherwise attempt to obtain repeated trials.

Trial access may expire automatically after the stated trial period.

If you start an Apple-managed subscription trial, it automatically converts to the subscription and price displayed by Apple unless canceled through Apple before the trial ends. If you complete a web checkout, there is no paid trial unless Stripe's checkout page expressly displays one.

Features, pricing, usage limits, availability, and content may change without notice.

8. No VPN, Proxy, or Trial Abuse

You may not use VPNs, proxies, Tor, datacenter networks, anonymizing relays, automated scripts, synthetic identities, disposable email systems, or similar methods to bypass trial limits, invite limits, device limits, rate limits, geographic controls, fraud controls, or abuse prevention systems.

We may deny signup, suspend access, terminate accounts, revoke trial access, or block traffic that appears to violate these controls.

9. Subscriptions, Billing, and Renewal

Available plans, prices, included usage, billing intervals, trial terms, and subscription details are displayed before purchase. The terms shown in the Apple purchase sheet or Stripe checkout control if they conflict with general website copy.

By completing a paid checkout, you authorize the applicable payment processor to charge the selected payment method for the selected plan and any recurring renewals, unless canceled in accordance with the cancellation process.

Subscriptions automatically renew for the same billing interval until canceled. Apple bills App Store subscriptions and Stripe bills web subscriptions. Taxes may be added where required. Price changes apply only as permitted by law and the applicable payment processor's notice and consent process.

Subscription plans are intended for focused educational use by one account holder.

Current web subscription options are the 7-Day Cram Pass at $34.99, 30-Day Prep at $64.99, and 90-Day Prep at $159.99. Apple displays its applicable regional prices and taxes before purchase. Prices may change through the notice and consent processes required by the applicable payment processor.

The 7-Day Cram Pass includes 250 examiner turns in a rolling 7-day window, with a usage notice at 200. The 30-Day Prep and 90-Day Prep plans each include 1,000 examiner turns in a rolling 30-day window, with a usage notice at 800. A turn is one candidate response followed by one generated examiner response. Opening vignettes do not reduce the included allowance.

An optional one-time pack of 250 additional examiner turns may be purchased for the price displayed by Apple or Stripe. Purchased extra turns do not expire and are used only after the included allowance is unavailable. They remain associated with the Coach account across supported devices. An active Coach subscription is required to use purchased extra turns; unused extra turns remain on the account if the subscription is canceled and can be used after access is reactivated. Permanently deleting the Coach account removes any unused extra-turn balance.

We do not store full payment-card numbers in the application. Payment information is processed by a third-party payment provider.

10. Cancellation and Refunds

You may cancel a web subscription from the Stripe-hosted billing portal linked on your Profile page. You may cancel an Apple subscription from Apple subscription settings. Cancellation stops future renewal and normally remains effective through the end of the already-paid billing period unless the processor states otherwise.

Deleting your Coach account does not automatically cancel an Apple or Stripe subscription. Cancel the subscription with the applicable payment processor before deleting the account to prevent future renewal.

Apple controls App Store charges and refund decisions; Apple refund requests must be submitted through Apple's process. Web subscription charges are generally non-refundable once a billing period begins, except for duplicate charges, billing errors, service failures for which we approve a refund, or where required by law. See the Refund Policy linked in the site footer.

We may provide discretionary credits, extensions, or refunds, but doing so once does not require us to do so again.

11. Usage Estimates, Limits, and Availability

The included examiner-turn allowances displayed before purchase are enforced service limits. Turn counts use the rolling window stated for the plan, rather than resetting at a particular time of day. When the included allowance is unavailable, practice requires a purchased extra-turn balance or the passage of enough time for included turns to become available again.

We may also apply reasonable limits to dictation, concurrent sessions, API calls, rate of requests, devices, and other usage in order to maintain service quality, control costs, and prevent abuse.

The service may temporarily delay, queue, throttle, or reject requests during high demand, provider outages, suspicious activity, or technical problems.

12. AI-Generated Educational Content

The Coach uses AI-assisted systems and physician-authored educational frameworks to generate practice cases, examiner prompts, feedback, scoring, and dictation transcripts.

AI-generated content may be incomplete, inaccurate, outdated, overconfident, internally inconsistent, or poorly phrased.

You should independently verify medical facts, guideline interpretations, board-preparation points, and clinical concepts using appropriate professional sources.

Feedback and scoring are educational estimates only. They are not official examination scores and are not predictions of pass or fail status.

12A. AI and Speech Processing Consent

The Coach may securely process selected information through third-party or self-hosted AI and speech-to-text services. Depending on the feature used, this may include your typed practice answers, active case context, recent transcript, scoring requests, selected mode and difficulty, dictation audio, dictation transcripts, feedback, issue reports, and limited account/device identifiers needed to operate, secure, troubleshoot, or bill the service.

Providers may include OpenAI, OpenRouter and its routed AI model providers, AssemblyAI for medical speech-to-text transcription, Apple, Stripe, Cloudflare, hosting infrastructure, email providers, monitoring tools, and similar vendors used to run the product.

By using the Coach after the in-app consent prompt, you consent to this processing. If you do not consent, do not use the Coach, dictation, scoring, or related practice features.

Do not submit patient-identifiable information, protected health information, confidential patient data, institutional secrets, or other information you are not authorized to share.

13. Dictation and Speech-to-Text

If dictation is available, it is provided for convenience and may be inaccurate, especially for names, acronyms, drug names, operative terminology, or uncommon medical phrases.

You are responsible for reviewing and editing dictated text before submitting it to the examiner.

Do not dictate patient-identifiable information.

14. Intellectual Property Ownership

The service and all related materials are owned by Sohrab Arora, MD or licensed for use in the service. This includes the website, application, user interface, branding, prompts, workflows, software, source code, databases, educational frameworks, case structures, case trees, rubrics, scoring systems, topic maps, hidden examiner guides, curated notes, text, layout, and other content.

Except for the limited personal educational license described below, no rights are transferred to you.

All rights not expressly granted are reserved.

15. Limited Personal Educational License

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the service for your own personal educational board preparation.

You may keep your own notes from your own practice sessions for personal study.

You may not reproduce, publish, distribute, sell, sublicense, or commercialize service content or hidden app materials.

16. Prohibited Extraction and Competitive Use

You may not:

• scrape, crawl, spider, harvest, or bulk-download content
• copy, export, mirror, or archive substantial portions of the service
• reverse engineer, decompile, inspect, or bypass technical controls
• extract hidden prompts, system messages, internal frameworks, case bibles, rubrics, scoring logic, or source materials
• use automated tools to query, benchmark, or mine the service
• use service outputs to train, fine-tune, evaluate, benchmark, or improve another AI system
• use the service to build, improve, market, or operate a competing product
• remove copyright, trademark, attribution, security, or proprietary notices
• attempt to access data or systems that are not intentionally made available to your account

These restrictions apply even if the content is visible to you during normal use.

17. User Content and Feedback

You retain responsibility for the content you type, dictate, upload, submit, or transmit through the service.

You represent that you have the right to submit that content and that it does not contain patient-identifiable information, unlawful material, confidential third-party information, or material that infringes another person's rights.

By submitting practice answers, issue reports, feedback, suggestions, corrections, or other content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, store, analyze, modify, display, and process that content for operating, securing, troubleshooting, improving, and evaluating the service.

Feedback, suggestions, bug reports, and feature ideas may be used without compensation or attribution.

18. Acceptable Use

You agree not to:

• use the service for real-time patient care decisions
• enter patient-identifiable information
• share login credentials or use another person's account
• bypass or attempt to bypass security, device, usage, trial, rate, invite, or billing controls
• use VPNs, proxies, Tor, disposable identities, or automated scripts to abuse trial access
• scrape, crawl, reverse engineer, extract, or copy hidden app content
• attack, probe, overload, interfere with, or disrupt the service
• upload malware, malicious content, or code
• submit unlawful, defamatory, harassing, abusive, discriminatory, or infringing content
• impersonate another person or misrepresent your affiliation
• falsely suggest that the product is affiliated with or endorsed by any certifying, professional, guideline, or textbook organization
• use the service to create, train, evaluate, or improve a competing product

19. Security and Monitoring

We may monitor usage, log security events, apply rate limits, record device information, and use abuse-prevention tools to protect the service and enforce these Terms.

We may investigate suspected violations and cooperate with service providers, payment processors, hosting providers, or legal authorities when appropriate.

20. Third-Party Services

The service may rely on third-party providers for hosting, payment processing, AI generation, speech-to-text, authentication, security, analytics, monitoring, email, or related functions.

Your use of the service may involve processing by those providers as described in the Privacy Notice and their applicable terms.

We are not responsible for third-party outages, errors, security incidents, or policy changes, but we will make reasonable efforts to maintain service continuity.

21. No Affiliation or Endorsement

The service is not affiliated with, endorsed by, sponsored by, or approved by any certifying, professional, guideline, textbook, academic, hospital, or governmental organization unless expressly stated in writing.

Names of examinations, boards, professional organizations, guidelines, or textbooks may be used only descriptively.

22. Availability, Changes, and Discontinuation

The service is provided on an evolving basis.

Features, content, usage limits, AI providers, supported browsers, security controls, and availability may change. Material subscription changes will be disclosed as required by law. Changes do not authorize a different recurring charge without the notice or consent required by the applicable payment processor and law.

We may pause, modify, suspend, or discontinue the service in whole or in part at any time.

23. Account Suspension and Termination

We may suspend or terminate access if we believe an account violates these Terms, creates legal or security risk, abuses trial access, shares credentials, attempts unauthorized extraction, misuses the service, or interferes with operations.

Termination may result in loss of access to practice sessions, account data, trial access, or subscription features, subject to applicable law and the Privacy Notice.

You may stop using the service at any time.

Account deletion removes access and deletes or de-identifies associated personal data that we are not legally required to retain. Limited billing, fraud-prevention, security, tax, dispute, and legal records may be retained as described in the Privacy Notice. Account deletion does not cancel an external subscription.

24. Disclaimers

The service is provided "as is" and "as available."

We do not guarantee that the service will be uninterrupted, error-free, secure, accurate, complete, current, or suitable for any particular purpose.

We do not guarantee any examination outcome, certification result, clinical result, professional result, academic result, or financial result.

To the extent permitted by law, all warranties, whether express, implied, statutory, or otherwise, are disclaimed, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

25. Limitation of Liability

To the maximum extent permitted by law, Sohrab Arora, MD and the service operators, contractors, vendors, and affiliates are not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost data, lost opportunities, examination outcomes, professional consequences, clinical reliance, business interruption, reputational harm, or reliance on AI-generated educational content.

To the maximum extent permitted by law, the total liability arising out of or relating to the service is limited to the amount you paid for the service in the three months before the event giving rise to the claim, or one hundred dollars if you have not paid for the service.

Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.

26. Indemnification

You agree to defend, indemnify, and hold harmless Sohrab Arora, MD and the service operators, contractors, vendors, and affiliates from claims, damages, liabilities, losses, costs, and expenses arising from your use of the service, your violation of these Terms, your submitted content, your entry of patient-identifiable information, your misuse of AI-generated content, or your infringement of another person's rights.

27. Copyright Complaints

If you believe material on the service infringes your copyright, contact us with sufficient information to identify the copyrighted work, the allegedly infringing material, your contact information, and a statement that you have a good-faith belief that the use is unauthorized.

We may remove or disable access to allegedly infringing material and may terminate repeat infringers when appropriate.

28. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules, unless applicable law requires otherwise.

Subject to any mandatory consumer protection rules that apply, disputes will be handled in the state or federal courts located in the county of the service operator's principal Texas location.

29. Changes to These Terms

We may update these Terms as the product evolves. Updated Terms will be posted on this page with a new effective date or version.

For material changes, we may require renewed acceptance before continued use.

Continued use of the service after updated Terms are posted means you accept the updated Terms.

30. Contact

Email [email protected] or use the in-app feedback tool for questions, cancellation help, refund requests, privacy requests, bug reports, account issues, or copyright concerns.